Dr. Norwil (Noy) Frial, Psy.D., CADC
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                                  Appointments and Fees

                                  To schedule an appointment, please call 312-339-6208 or email me.

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                                  The very first time I meet with you, we will need to give each other much basic information.  For this reason, you should expect to meet with me for at least 1 hour for this first meeting.  Following this, we will usually meet for a 50-minute session once a week, or as often as necessary, then less often.  We can schedule meetings for both your and my convenience.  I will tell you at least a month in advance of my vacations or any other times we cannot meet.  Please ask about my schedule in making your own plans.  

                                  An appointment is a commitment to our work.  We agree to meet at my office and to be on time.  If you are late, we will probably be unable to meet for the full time.  It is likely that I will have another appointment after yours.

                                  A cancelled appointment delays our work.  I will consider our meetings very important and ask you to do the same.  Please try not to miss sessions if you can possibly help it.  When you must cancel, please give me at least 24 hours notice.  Your session time is reserved for you.  I am rarely able to fill a cancelled session unless I know in advance.  If you start to miss a lot of sessions, I will have to charge you for the lost time unless I am able to fill it.  Your insurance will not cover this charge; and you will be charged the full fee rate.

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                                  I currently accept the following 
                                  • Cash
                                  • Checks
                                  • Blue Cross Blue Shield of Illinois (BCBS-IL)
                                  • Humana Health
                                  • Cigna Behavioral Health
                                  • Private Health Care Systems (PHCS)
                                  • Magellan
                                  • Aetna

                                  If your insurance company is not listed, please let me know.  Also, if you plan to use your insurance company for payment, I suggest contacting them prior to our first session.  You should ask about your benefit information including eligibility for behavioral health services with myself as the provider, number of eligible sessions, any co-payments and even an authorization code if necessary.  Please bring your insurance card and proper identification to your first session.  You are responsible for any co-payments and any other expenses not covered by your insurance.

                                  Please Note: when consenting to use insurance, information regarding your diagnoses and treatment are reported to the insurance company.  When paying out-of-pocket, rather than using insurance, your diagnosis remain confidential and undisclosed. 

                                  My fees are in line with similar professionals' charges at $125 for (50 minutes) Individual Therapy sessions, $150 for (50 minutes) Couples Therapy session, and $60 for (90 minutes) Group Therapy sessions. 

                                  Phone calls and out-of-session consultations lasting more than 5 minutes are billed at the pro-rated counseling/psychotherapy rate.

                                  If there is any problem with my charges or any other money-related point, please bring it to my attention.  I will be happy to work out a solution with you.  If it is not discussed, such problems can interfere greatly with our work.  They must be worked out openly and quickly.  For you to get the best value for your money, we must work hard and well. 

                                  Sometimes it may be better to go on with a session, rather than stop or postpone work on a particular issue.  When this extension is more than 10 minutes, I will discuss it with you. . 

                                  I will assume that our agreed-upon fee-paying relationship will continue as long as I provide services to you.  I will assume this until you tell me in person, by telephone, or by mail that you wish to end it.  You have a responsibility to pay for any services you receive before you end the relationship.
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